Why can't I reconnect after pausing my subscription?

1.Why can’t I reconnect after pausing my subscription?

While your subscription is paused, you can't create new tunnels or reconnect. You'll see this warning beside your paused plan in the portal.

Open the subscription page and select Reactivate. This restarts your subscription and billing, so read any confirmation before you continue.

See Pause or cancel your subscription for the difference between pausing and cancelling.